Information
Frequently asked questions
Everything to know about your tap-to-review card.
How does the card work?
Customers tap the card with an NFC-enabled phone or scan the QR code. This opens your Google review page, where they can leave their own rating and review.
Does my customer need an app?
No extra app is required to open the link. Customers need to sign in to a Google account to publish a review. NFC support varies by phone; the QR code is an alternative.
Can I use it for my business?
The card works for businesses with a Google Business Profile that can receive reviews. It links to your own review page, whether you run a café, salon, shop or another local business.
Is payment taken when I reserve?
No. Your reservation is saved without collecting card details or taking payment. Setup, delivery costs and payment arrangements are confirmed separately.
Does it guarantee five-star reviews?
No. Every customer chooses their own rating. Invite honest feedback from all customers, without incentives or filtering negative experiences.